5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/8/2023
Customer Review
Quick and thorough response; request completed promptly
Quick and thorough response; request completed promptly
By: Robert U.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/19/2023
Customer Review
ECM is a very safe and plush place to live! I love living out in the trees, as does my cat. My apartment is very nice an...
ECM is a very safe and plush place to live! I love living out in the trees, as does my cat. My apartment is very nice and my neighbors are awesome.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/20/2023
Customer Review
In general great community
In general great community
By: Dmitrii M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/30/2022
Customer Review
Beautiful, quiet community in mountains. Apartment and property high quality and well maintained. Management and mainten...
Beautiful, quiet community in mountains. Apartment and property high quality and well maintained. Management and maintenance staff always prompt and professional in response to any needs.
Read More about this review
By: Robert U.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/17/2022
Customer Review
Great and quick service for our needs
Great and quick service for our needs
By: Luis R.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 5/31/2022
Customer Review
Beautiful setting, good apartment, good appliances, very nice amenities.
Beautiful setting, good apartment, good appliances, very nice amenities.
By: Robert U.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/29/2022
Customer Review
We love living here since retiring and relocating from New England. The property and facilities are lovely and appear we...
We love living here since retiring and relocating from New England. The property and facilities are lovely and appear well-maintained. All the staff have been very helpful during our move-in process. Looking forward to enjoying all the nearby trails in the Issaquah Alps!
Read More about this review
By: Dennis C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/23/2022
Customer Review
We love the community, everyone is friendly and the location is perfect.
We love the community, everyone is friendly and the location is perfect.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/6/2022
Customer Review
All the maintenance guys are so nice and super responsive/respectful of your space when they enter it. Appreciate all yo...
All the maintenance guys are so nice and super responsive/respectful of your space when they enter it. Appreciate all you guys do for the community.
Read More about this review
By: Katherine C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/28/2022
Customer Review
Have been a resident at ECM since 2009! Continue to enjoy "resort" living in the Talus community. Great location and bea...
Have been a resident at ECM since 2009! Continue to enjoy "resort" living in the Talus community. Great location and beautiful surroundings...
Read More about this review
By: David J.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/19/2021
Customer Review
Zoe is the best!
Zoe is the best!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/17/2021
Customer Review
The maintenance team is always prompt and professional.
The maintenance team is always prompt and professional.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/14/2021
Customer Review
We are so pleased that we found this community. It is beautiful here with the tall woods, trails, and mountain views. We...
We are so pleased that we found this community. It is beautiful here with the tall woods, trails, and mountain views. We especially love our townhome and the convenience to restaurants and shopping. The management and maintenance staff could not be any more welcoming and helpful. They are extremely nice and very professional. The perfect combination! And, it is great running into many of our wonderful neighbors while out walking with our dogs.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/3/2021
Customer Review
The best is the actual apartment...very nice.
The best is the actual apartment...very nice.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/12/2021
Customer Review
I have lived at the Estates at Cougar Mountain for many years. It is a wonderful community with great neighbors
I have lived at the Estates at Cougar Mountain for many years. It is a wonderful community with great neighbors
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/3/2021
Customer Review
Estates at cougar mountain are indeed the most lovely luxury apartments I have ever had the pleasure of interacting with...
Estates at cougar mountain are indeed the most lovely luxury apartments I have ever had the pleasure of interacting with! I couldnt be happier. I feel as though I have stepped into a mystical mountain where everyone has beautiful dogs and is willing to say good morning! A truly amazing experience!
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/27/2021
Customer Review
Great community! Beautiful area and gorgeous landscaping - especially when all is blooming. The staff - both office and ...
Great community! Beautiful area and gorgeous landscaping - especially when all is blooming. The staff - both office and maintenance - are very courteous and respond promptly when or if needed.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/15/2021
Customer Review
Andy is a super nice guy and I really appreciate his help and responsiveness. Mikah and Zoe have also been amazing. Real...
Andy is a super nice guy and I really appreciate his help and responsiveness. Mikah and Zoe have also been amazing. Really appreciate the staff here.
Read More about this review
By: Katherine C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/17/2021
Customer Review
Leasing the unit via FaceTime video was easy with excellent leasing staff at ECM.
Upon arrival to pickup the my keys, t...
Leasing the unit via FaceTime video was easy with excellent leasing staff at ECM.
Upon arrival to pickup the my keys, they walked me over to unit to help accommodate quickly. Prior to arrival, they sent very detailed emails with instructions to help make the move in process smooth. I was very impressed!
Read More about this review
By: Janite S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/16/2021
Customer Review
Beautiful, peaceful, and a great property!
Beautiful, peaceful, and a great property!
By: Jeffery J.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 8/4/2021
Customer Review
I have lived here almost 7 years and love it, very peaceful,lovely surroundings and kept clean and tidy.
I have lived here almost 7 years and love it, very peaceful,lovely surroundings and kept clean and tidy.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/3/2021
Customer Review
The Estates at Cougar Mountain are in a beautiful mountain location convenient to all types of shopping and restaurants....
The Estates at Cougar Mountain are in a beautiful mountain location convenient to all types of shopping and restaurants. The office and maintenance staff are pleasant, welcoming, and eager to make our new home a pleasant and happy one. Any initial move-in issues were addressed and handled immediately. We even received multiple follow-up calls. This is a well-maintained property and we can understand why so many lovely people call the Estates at Cougar Mountain home!
Read More about this review
By: Robert M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/13/2021
Customer Review
"Home" at the Estates at Cougar Mountain is peaceful, relaxing and beautiful. I've never lived anywhere that had such am...
"Home" at the Estates at Cougar Mountain is peaceful, relaxing and beautiful. I've never lived anywhere that had such amazing landscaping as this. Something is blooming all the time, including the trees. If I could buy my apartment, I would!
Read More about this review
By: Jenene M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/6/2021
Customer Review
We moved into the a Estates at Cougar Mountain for 6 months, that was 17 years ago. We like the freedom from general, an...
We moved into the a Estates at Cougar Mountain for 6 months, that was 17 years ago. We like the freedom from general, and large project home maintenance. Home maintenance in the earlier years was sometimrs spotty, often not first visit fixes. That has all changed dramatically in the last 5 years or so. We expect we will renew our lease and expect the Estates at Cougar Mountain will continue to provide what we believe
is far above average in all categories for rental community living.
Read More about this review
By: Donald R.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/26/2021
Customer Review
The maintenance guy repaired our window and he was fast, friendly and well organized. We are very thankful for the profe...
The maintenance guy repaired our window and he was fast, friendly and well organized. We are very thankful for the professional work.
Read More about this review
By: Jerome S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/24/2021
Customer Review
Joseph always does an amazing job. He consistently goes above and beyond and he truly cares about the community. I reall...
Joseph always does an amazing job. He consistently goes above and beyond and he truly cares about the community. I really appreciate that!
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/10/2021
Customer Review
John, the maintenance guy, was quick, responsive and did a great job on the fix. Really cool to talk with. 10/10
John, the maintenance guy, was quick, responsive and did a great job on the fix. Really cool to talk with. 10/10
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/3/2021
Customer Review
Its been a pleasure living in ECM till date. The leasing team members and maintenance staff are excellent.
Its been a pleasure living in ECM till date. The leasing team members and maintenance staff are excellent.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/28/2021
Customer Review
Joseph and team are excellent!
Joseph and team are excellent!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/28/2021
Customer Review
Management and maintenance personnel have always responded quickly, efficiently, and professionally for each encounter. ...
Management and maintenance personnel have always responded quickly, efficiently, and professionally for each encounter. They are all awesome.
Read More about this review
By: Sabina H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/27/2021
Customer Review
Everyone is great.
Everyone is great.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 4/22/2021
Customer Review
Jenna made it very easy for us to set up a lease and get moved in. She also made sure a few small maintenance items were...
Jenna made it very easy for us to set up a lease and get moved in. She also made sure a few small maintenance items were taken care of beforehand. We appreciate the responsiveness of the leasing and maintenance staff!
Read More about this review
By: Debra G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/12/2021
Customer Review
Joe, the maintenance supervisor is simply amazing. He has made such a huge difference during our stay here.
Joe, the maintenance supervisor is simply amazing. He has made such a huge difference during our stay here.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/9/2021
Customer Review
Very nice community with great landscaping. Beautiful back ground scenery all around the community. A great place to liv...
Very nice community with great landscaping. Beautiful back ground scenery all around the community. A great place to live.
Read More about this review
By: Paul A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/8/2021
Customer Review
Keep up the excellent work guys!
Keep up the excellent work guys!
By: Elizabeth F.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/24/2021
Customer Review
Joseph is great at running the maintenance here on the property! Always professional and prompt.
Joseph is great at running the maintenance here on the property! Always professional and prompt.
By: Linda R.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/19/2021
Customer Review
I have been at the Estates at Cougar Mountain since 2009. I chose ECM for a variety of reasons that continue to hold val...
I have been at the Estates at Cougar Mountain since 2009. I chose ECM for a variety of reasons that continue to hold value today. I can't imagine living anywhere else within the Issaquah area.
Read More about this review
By: David J.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/17/2021
Customer Review
The staff are incredible. Joseph in particular.
The staff are incredible. Joseph in particular.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/10/2021
Customer Review
Great job!
Great job!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/10/2021
Customer Review
Joseph is a pleasure to work with. He is always on time and he work is always spot on. He is a wonderful person and mode...
Joseph is a pleasure to work with. He is always on time and he work is always spot on. He is a wonderful person and model employee.
Read More about this review
By: Renee M.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/17/2021
Customer Review
Maintenance staff is amazing! The apartment has had a few issues but they've always resolved them in a very efficient ma...
Maintenance staff is amazing! The apartment has had a few issues but they've always resolved them in a very efficient manner, leaving the work are nice and clean. These guys go above and beyond to ensure we are taken care of, specially Joseph and Brian.
Read More about this review
By: Ricardo T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/8/2021
Customer Review
We chose to live at ECM due to it's proximity to the trails and outdoors as well as for it's pet policy. We enjoyed the ...
We chose to live at ECM due to it's proximity to the trails and outdoors as well as for it's pet policy. We enjoyed the few community events we were able to attend before Covid hit and appreciate the effort the staff have made to provide socially-distant goodies in the interim.
Read More about this review
By: Cathleen F.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/2/2021
Customer Review
Maintenance guys are very professional and responsive!
Maintenance guys are very professional and responsive!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/26/2021
Customer Review
When I had to sell my house four years ago, I was devastated. My daughter and I happened to drive up talus and noticed T...
When I had to sell my house four years ago, I was devastated. My daughter and I happened to drive up talus and noticed The Estates at Cougar Mountain. The staff was amazing. They were friendly and informative. We took the tour, and moved in the next week, four years ago, and it was the best choice I ever made. Its a real neighborhood community you see the same people walking around every day.You can have pets, so the The neighborhood is lively in the morning and early evening when everyone is out walking their dogs. Its a very friendly place to live. I would recommend The Estates at cougar Mountain.
Read More about this review
By: Erin E.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/21/2021
Customer Review
The sense of community and level of service is excellent, better than anywhere else Ive lived. The maintenance technicia...
The sense of community and level of service is excellent, better than anywhere else Ive lived. The maintenance technicians are lightning fast, extremely competent, and some of the nicest people youll ever meet. I couldnt be happier to live here.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/14/2021
Customer Review
Fantastic Job!
Fantastic Job!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/4/2020
Customer Review
Great service
Great service
By: Stephanie P.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 11/24/2020
Customer Review
Lovely place to live. High quality apartment living. My only issue and it is a serious concern is annual rent increases ...
Lovely place to live. High quality apartment living. My only issue and it is a serious concern is annual rent increases that I feel are higher than expected.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/4/2020
Customer Review
We have lived here at Estates for 10 years in a garden style and/or townhomes. Our living experience has always been gre...
We have lived here at Estates for 10 years in a garden style and/or townhomes. Our living experience has always been great, however we are really enjoying this home the most! The maintenance team is quick to handle items that need taken care, everyone in the office is friendly and helpful. We love it here! Thank you all for being AMAZING!
Read More about this review
By: Rebecca J.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/23/2020
Customer Review
Awesome community!! The staff is wonderful. Always going the extra mile to make this a great place to live.
Awesome community!! The staff is wonderful. Always going the extra mile to make this a great place to live.
By: Scott R.
Source: Kingsley
