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Reviews
As part of Windsor's mission to provide communities where people truly feel cared for, we strive to provide our residents with the best possible living experience. Hear what our satisfied residents are saying about their Windsor experience!
Think our community is the right home for you? Contact us now or schedule your personalized tour here.
Customer Review
I enjoy the beauty and quietness of the surroundings , the office and maintenance staff have always been helpful and friendly ... to me. Convenient to shopping and other amenities. Read More about Customer ReviewBy: Doris W.
Source: KingsleyCustomer Review
My family truly loves and enjoys being apart of the community with Estates at Cougar Mountain!By: Certified Resident
Source: KingsleyCustomer Review
Scenic. quiet community.By: Certified Resident
Source: KingsleyCustomer Review
Monique is right on top of things and Travis is my hero. Outstanding service.By: Certified Resident
Source: KingsleyCustomer Review
Had a great experience moving in. The managers have been great and everything has been wonderful so far.By: Kelly K.
Source: KingsleyCustomer Review
Travis and Monique are outstanding. There was a lag, but Monique kept me apprised because of her outstanding customer service. ... And Travis, as always gets things done right - the first time. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The Estates at Cougar Mountain makes your life easier. The apartment is beautiful, having forest right at the tip of my fingers ... and as a view from my apartment creates a peaceful environment. Hiking trails start walking distance from the development; the whole neighborhood is lovely. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Leilani and Travis are wonderful!By: Certified Resident
Source: KingsleyCustomer Review
Maintenance request handled much quicker than expected. Thank you!By: Robert U.
Source: KingsleyCustomer Review
Maintenance request handled much quicker than expected. Thank you!By: Robert U.
Source: KingsleyCustomer Review
Lovely, quiet, scenic community.By: Certified Resident
Source: KingsleyCustomer Review
Lovely, quiet, scenic community.By: Certified Resident
Source: KingsleyCustomer Review
Great responseBy: John P.
Source: KingsleyCustomer Review
Great responseBy: John P.
Source: KingsleyCustomer Review
Quick and thorough response; request completed promptlyBy: Robert U.
Source: KingsleyCustomer Review
ECM is a very safe and plush place to live! I love living out in the trees, as does my cat. My apartment is very nice and ... my neighbors are awesome. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
In general great communityBy: Dmitrii M.
Source: KingsleyCustomer Review
Beautiful, quiet community in mountains. Apartment and property high quality and well maintained. Management and maintenance ... staff always prompt and professional in response to any needs. Read More about Customer ReviewBy: Robert U.
Source: KingsleyCustomer Review
Great and quick service for our needsBy: Luis R.
Source: KingsleyCustomer Review
Beautiful setting, good apartment, good appliances, very nice amenities.By: Robert U.
Source: KingsleyCustomer Review
We love living here since retiring and relocating from New England. The property and facilities are lovely and appear well-maintained. ... All the staff have been very helpful during our move-in process. Looking forward to enjoying all the nearby trails in the Issaquah Alps! Read More about Customer ReviewBy: Dennis C.
Source: KingsleyCustomer Review
We love the community, everyone is friendly and the location is perfect.By: Certified Resident
Source: KingsleyCustomer Review
All the maintenance guys are so nice and super responsive/respectful of your space when they enter it. Appreciate all you ... guys do for the community. Read More about Customer ReviewBy: Katherine C.
Source: KingsleyCustomer Review
Have been a resident at ECM since 2009! Continue to enjoy "resort" living in the Talus community. Great location and beautiful ... surroundings... Read More about Customer ReviewBy: David J.
Source: KingsleyCustomer Review
Zoe is the best!By: Certified Resident
Source: KingsleyCustomer Review
The maintenance team is always prompt and professional.By: Certified Resident
Source: KingsleyCustomer Review
We are so pleased that we found this community. It is beautiful here with the tall woods, trails, and mountain views. We ... especially love our townhome and the convenience to restaurants and shopping. The management and maintenance staff could not be any more welcoming and helpful. They are extremely nice and very professional. The perfect combination! And, it is great running into many of our wonderful neighbors while out walking with our dogs. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The best is the actual apartment...very nice.By: Certified Resident
Source: KingsleyCustomer Review
I have lived at the Estates at Cougar Mountain for many years. It is a wonderful community with great neighborsBy: Certified Resident
Source: KingsleyCustomer Review
Estates at cougar mountain are indeed the most lovely luxury apartments I have ever had the pleasure of interacting with! ... I couldnt be happier. I feel as though I have stepped into a mystical mountain where everyone has beautiful dogs and is willing to say good morning! A truly amazing experience! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Great community! Beautiful area and gorgeous landscaping - especially when all is blooming. The staff - both office and maintenance ... - are very courteous and respond promptly when or if needed. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Andy is a super nice guy and I really appreciate his help and responsiveness. Mikah and Zoe have also been amazing. Really ... appreciate the staff here. Read More about Customer ReviewBy: Katherine C.
Source: KingsleyCustomer Review
Leasing the unit via FaceTime video was easy with excellent leasing staff at ECM. Upon arrival to pickup the my keys, they ... walked me over to unit to help accommodate quickly. Prior to arrival, they sent very detailed emails with instructions to help make the move in process smooth. I was very impressed! Read More about Customer ReviewBy: Janite S.
Source: KingsleyCustomer Review
Beautiful, peaceful, and a great property!By: Jeffery J.
Source: KingsleyCustomer Review
I have lived here almost 7 years and love it, very peaceful,lovely surroundings and kept clean and tidy.By: Certified Resident
Source: KingsleyCustomer Review
The Estates at Cougar Mountain are in a beautiful mountain location convenient to all types of shopping and restaurants. ... The office and maintenance staff are pleasant, welcoming, and eager to make our new home a pleasant and happy one. Any initial move-in issues were addressed and handled immediately. We even received multiple follow-up calls. This is a well-maintained property and we can understand why so many lovely people call the Estates at Cougar Mountain home! Read More about Customer ReviewBy: Robert M.
Source: KingsleyCustomer Review
"Home" at the Estates at Cougar Mountain is peaceful, relaxing and beautiful. I've never lived anywhere that had such amazing ... landscaping as this. Something is blooming all the time, including the trees. If I could buy my apartment, I would! Read More about Customer ReviewBy: Jenene M.
Source: KingsleyCustomer Review
We moved into the a Estates at Cougar Mountain for 6 months, that was 17 years ago. We like the freedom from general, and ... large project home maintenance. Home maintenance in the earlier years was sometimrs spotty, often not first visit fixes. That has all changed dramatically in the last 5 years or so. We expect we will renew our lease and expect the Estates at Cougar Mountain will continue to provide what we believe is far above average in all categories for rental community living. Read More about Customer ReviewBy: Donald R.
Source: KingsleyCustomer Review
The maintenance guy repaired our window and he was fast, friendly and well organized. We are very thankful for the professional ... work. Read More about Customer ReviewBy: Jerome S.
Source: KingsleyCustomer Review
Joseph always does an amazing job. He consistently goes above and beyond and he truly cares about the community. I really ... appreciate that! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
John, the maintenance guy, was quick, responsive and did a great job on the fix. Really cool to talk with. 10/10By: Certified Resident
Source: KingsleyCustomer Review
Its been a pleasure living in ECM till date. The leasing team members and maintenance staff are excellent.By: Certified Resident
Source: KingsleyCustomer Review
Joseph and team are excellent!By: Certified Resident
Source: KingsleyCustomer Review
Management and maintenance personnel have always responded quickly, efficiently, and professionally for each encounter. They ... are all awesome. Read More about Customer ReviewBy: Sabina H.
Source: KingsleyCustomer Review
Everyone is great.By: Certified Resident
Source: KingsleyCustomer Review
Jenna made it very easy for us to set up a lease and get moved in. She also made sure a few small maintenance items were ... taken care of beforehand. We appreciate the responsiveness of the leasing and maintenance staff! Read More about Customer ReviewBy: Debra G.
Source: KingsleyCustomer Review
Joe, the maintenance supervisor is simply amazing. He has made such a huge difference during our stay here.By: Certified Resident
Source: KingsleyCustomer Review
Very nice community with great landscaping. Beautiful back ground scenery all around the community. A great place to live.By: Paul A.
Source: KingsleyCustomer Review
Keep up the excellent work guys!By: Elizabeth F.
Source: KingsleyCustomer Review
Joseph is great at running the maintenance here on the property! Always professional and prompt.By: Linda R.
Source: Kingsley